HiInterval support

Something off? Tell me exactly what happened.

For direct help, send an email. For reproducible bugs and feature ideas, GitHub is the best place because the discussion stays visible and trackable.

Direct support

Send an email

Best for private context, App Store download questions, future purchase questions, or anything you would rather not post publicly.

[email protected] Open email

Public feedback

Open a GitHub issue

Best for reproducible bugs, feature requests, timing edge cases, accessibility problems, and ideas other users may want to follow.

github.com/Malaber/hiinterval/issues Open GitHub issues

Before reporting

A few things worth checking.

No reminder appeared

Open Settings → Scheduled reminders and confirm reminders are enabled, at least one weekday is selected, and iOS notification permission for HiInterval is allowed.

No sound or spoken cue

Check Settings → Cues. Audio cues can be Tones, Spoken, or Silent. Haptics, audio ducking, and the final three-second countdown are configured separately.

Workout timing looks wrong

Include the plan structure, round number, exercise, current phase, and whether you paused, skipped, backgrounded the app, or switched sides immediately before the problem.

Privacy when asking for help

There is no account to look up.

HiInterval stores its workout data locally and does not send analytics or training history to a support backend. If a report needs plan details, include only the information you are comfortable sharing.